Official Warranty

Products at Mega Buy Bd carry warranty from the brand or its authorized distributor in Bangladesh. The warranty period depends on the product and brand, and it is shown on the product page and on your invoice.

What to keep

• Your invoice or order number.
• The original box and accessories.
• The product's serial number or IMEI (do not remove warranty stickers).

How to make a warranty claim

1. Contact us with your order number and a short description or video of the problem: call 01953163203, WhatsApp or email [email protected].
2. Our team checks the issue with you and tells you where to send or bring the product.
3. Manufacturing defects within the warranty period are handled through the brand or distributor's service, and we keep you updated.

What warranty usually does not cover

Physical or liquid damage, misuse, unauthorized repair, and normal wear such as scratches are generally not covered. The exact terms come from each brand.

ওয়ারেন্টি দাবির জন্য অর্ডার নম্বর ও ইনভয়েস রাখুন এবং আমাদের সাথে যোগাযোগ করুন।